Glastonbury glampers left ticketless after yurt company goes bust

Glastonbury 2025 glampers have been left ticketless weeks before the festival after a luxury yurt company went bust.

• READ MORE: Glastonbury Festival 2025: See the full line-up and stage splits so far

Festival-goers for this year’s edition of Glastonbury who booked accommodation and tickets through Yurtel have been told that their bookings will not be fulfilled, after it went into liquidation and ceased trading on May 8.

The company, which is based in Corsham, Wiltshire, offered hospitality tickets and accommodation packages that ranged from £10,000 for a deluxe bell tent to £16,500 for a presidential suite, which featured a front deck with seating, a king-sized bed and a sofa.

Glastonbury Festival has said it has “no involvement with the operation of Yurtel” (per BBC News), as they are one of a small number of campsites in the area with limited access to purchase hospitality tickets for their guests in certain circumstances.

“As such we have no records of their bookings and are unable to take any responsibility for the services and the facilities they offer,” the festival said, however they added that Yurtel had not paid for any tickets for the 2025 festival prior to entering into liquidation.

Shame on you YURTEL! There is no record of any bookings by Yurtel for Glastonbury 2025. So they have kept all the dosh from customers (minimum £10000!) – who now lose their Glasto booking as Yurtel gone into liquidation. Disgusting.

— morcette (@morcette) May 22, 2025

“Anyone who has paid Yurtel for a package including Glastonbury 2025 tickets will need to pursue any potential recompense available from them via the liquidation process as outlined in their communication to you. We are not able to incur the cost or responsibility of their loss or replacement,” representatives for Glastonbury Festival added.

The festival is encouraging Yurtel customers to contact Yurtel@btguk.com to confirm their consent for them to share their personal data and details of their party with them. “We will then be able to provide details of alternative potential sources for those customers to purchase tickets and accommodation for this year’s festival,” it said.

In an email to customers, Yurtel said that accommodation booked with them would not be available, and advised people to book with another provider.

It added that the money customers had paid “cannot be refunded” and advised that details of the claim process would be provided to creditors when liquidation has started.

This year’s Glastonbury Festival will take place from June 25-29, with headline sets from The 1975, Neil Young and Olivia Rodrigo alongside the likes of Biffy Clyro, Wolf Alice, Charli XCX, Deftones, Doechii, Kneecap, St Vincent and many more. Last month saw the last batch of re-sale tickets sell out within less than 20 minutes.

Check out the full line-up with stage splits so far here.

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